Opioid Facts/Risks

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Patient Portal

East Texas Community Health Services provides its patients with the ability to communicate with us via a secure patient portal. A username and password is required to login; if you do not have a username please request one from your provider.

Do not use the patient portal or email to communicate if there is an emergency or urgent need for communication. Instead, call 911 or call our office (936) 560-5668 immediately.

Guidelines for Use of Patient Portal
 
The Patient Portal is only for the limited purposes of:

  • Viewing and updating your demographic information such as addresses, phone numbers
  • Updating Pharmacy information
  • Sending questions concerning your account
  • Viewing visit, prescription, and medical information related to your account

 
Response Time
We will normally respond to non-urgent (as all email inquiries should be) email inquiries within 24 hrs, but no later than 5 business days after receipt. If we are unable to access email for any reason we will attempt to have an automatic response inform you of this as soon as possible.

 
Click here to access the patient portal.

 

Do not use the patient portal or email to communicate if there is an emergency or urgent need for communication. Instead, call 911 or call our office (936) 560-5668 immediately.

 
*East Texas Community Health Services, Inc. uses your personal information only in ways that you have authorized us to use it as outlined in our Notice of Privacy and Practices (Spanish); we don’t sell, rent, or give your personal information to any third party for any other purpose